The shocking results of a customer service survey showed that people with low credit scores receive more disrespect and bad service than people with high scores.
It’s not enough that people pay higher rates and higher premiums for having bad credit! Now they get treated like second class citizens, too.
I’m not making this up.
Cable One, an Internet company that services almost a million customers, fully admitted that they spend less time and resources helping their customers who have low credit scores. Here’s what CEO Thomas Might said:
We don’t turn people away,” Might said, but he added that the cable company’s support staff isn’t going to “spend 15 minutes setting up an iPhone app” for a lower-value customer.
Did you get that? If you have a poor FICO score, you are considered a “lower-value” customer.
They flag a person’s file so that the customer service reps know not to spend too much time on you.
This is just one example. Who knows how many other companies provide inferior service to people with subpar credit?
Listen, friends: You don’t have to take this garbage! Take control of your credit, starting today.
Request your free annual credit report so you can check for errors and unverifiable derogatory information. Check your balance-to-limit ratios and pay down those high balances that are docking your score. Pay all your accounts on time. Don’t ignore those statements that come in the mail, because there might be something important inside the envelope. Keep your good credit open, even if you don’t use the credit card (assuming you’re not wasting money on an annual fee).
If you’re not sure where to start, pick up a copy of Repair Your Credit Like the Pros here. Make sure you get the Expanded Edition, not a used copy of an old version of the book. That way, you’ll get all the newest info and all the letters that accompany it.
Refuse to be a victim of a low credit score! Take charge of your life and earn the respect from the financial community that you deserve.
If you’d like to read more about Cable One’s credit discrimination, see here.